Even though the web hosting service supplied by the different companies is nearly the same, every provider has a customized platform with its own tweaks and ways to carry out specific tasks. That’s why, a vast knowledge base would be unbelievably useful both for persons with no prior experience and for tech-savvy users who will at some point discover how certain procedures are done, but will waste valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users time and efforts. The end result is more contented customers, as they can quickly find the info they’re looking for, and substantially less work for the technical support staff representatives, because usually most of the inquiries and difficulties that clients have got are already listed in the knowledge base. On the condition that the articles themselves are competently written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

Our website hosting plans include an exhaustive knowledge base where you can find information on all the problems that you might possibly run into and their solutions. You can read how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send email messages, for example. We have tried our absolute best to be as comprehensive as possible and to cover all the available options so as to help you save time and energy and to provide you with different solutions for each issue. The knowledge base comprises informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, while if you’d like to browse through the complete archive of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer an extensive article repository where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we use. We’ve prepared it on the basis of the feedback that we have acquired from our customers through the years and, as a result, our articles touch on particular issues that you could experience and present the most efficient way to solve them, for example receiving an HTTP 500 error message or being unable to send e-mail messages from your PC although you have the right settings. The articles are available in every Control Panel section and you can consult them at any given moment. They can help you enlarge your knowledge not only about our services, but also about the hosting sphere as a whole, as they contain in-depth instructions and general info such as what file permissions or cron jobs are.