If your web hosting provider offers live chat support, you're able to talk to an agent in real-time and find out helpful info or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to talk with a live person is that you need just a computer with Internet connection, which means that you won't pay any charges when you're in a different country or state. In addition, it will be a lot easier to copy and paste info such as domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the phone. The real-time chat is also a considerably quicker option to contact your website hosting service provider's support team in comparison to using a ticketing system. Last, but not least, in the event that some situation needs a bit more time to be resolved, you are able to do something else entirely while you wait for assistance on the live chat, which means that you will not lose time - something that's impossible if you are on the phone.

Live Chat Support in Website Hosting

As we believe that a lot of situations can be resolved when you speak with a live person, we provide a live chat service for all of our potential and existing clients. Our chat is available every day and our customer support agents can assist you with a number of questions and problems. If you aren't our customer yet, you're able to learn more about our website hosting plans and the website hosting environment in general to make sure that your websites will run properly on our servers. If you already have an account and you have some questions or you have any kind of problems with some of our solutions, you will be able to join us on our live chat and we can provide you with the required information or help you troubleshoot the issue. You will have to open a trouble ticket for some troubles that need more time or the assistance of a sysadmin, still for the majority of common troubles you can receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our potential and active clients. In case you're thinking about a new web hosting account, you are able to chat in real time to one of our agents and obtain more details about our Linux semi-dedicated hosting so that you can choose the perfect package for your websites. In the event that you already own an account with us, we can support you in a timely manner with billing, general and first-level technicalmatters. Though in some instances you'll need to open a ticket because there are issues that can't be resolved through a live chat, we'll be able to assist you with various standard tasks, for instance setting up an e-mail account in an e-mail client or redirecting one domain name to another one. Thus, you will receive prompt assistance and you'll save a lot of time.