In case you've ever had a website hosting account before or you have dealt with any kind of online service, you probably know from your personal experience that for certain things it's better to talk to a live person on the telephone instead of exchange support tickets or e-mail messages. If you'd like to know more about a service before you decide to order it or when something small-scale should be made, for example, it is far easier and faster to get it done real-time. If you are able to speak with representatives by phone, it's very likely that you are using the services of a real hosting supplier, not a reseller. The level of support that you'll get over the telephone may differ between different companies - from standard matters to dedicated technical support. Typically most of the providers supply pre-sales assistance and first level phone support, while more complex technical issues are resolved through e-mail and / or tickets.

Phone Support in Website Hosting

All our website hosting packages offer telephone support fourteen hours per day even on public holidays, which means that if you don't have an account yet, you can call us and learn more about our solutions or if we'll meet the system requirements for your websites. For your benefit, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you are able to call the telephone number which is closer to you. In case you're a current customer, we will help you promptly with any kind of general and billing issues as well as with multiple tech issues to save you time and efforts - we acknowledge the fact that sometimes it's more convenient to talk with a live person so as to get things done promptly. Of course, some issues simply cannot be taken care of on the phone, so in such a case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs per day as part of the support services for every single semi-dedicated server plan that we supply. Considering the fact that some issues are more difficult and time-consuming, you may have to open a ticket in case you experience such a problem, still for all general, billing or minor tech issues you can always phone us and we'll assist you instantly in order to save you the time you will have to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out if you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, which means that you will be able to call the one which is nearer to your location.