Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving high–quality support prompt is our high priority, so that we backup each website hosting plan with a 1–hour ticket solution warranty. The moment you share a ticket or drop an email, our user tech support crew will do all they possible can to deliver the most satisfactory resolution for your issue and to offer you guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a team of trained specialists which are ready to answer to your issue right away. You’re able to speak with the tech support crew by starting a customer assistance ticket from your Control Panel or by posting us an email message. On business days, you may as well call us on the phone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Free Web Hosting Reseller Program’s Control Panel gives you a comprehensive knowledge base which is built into all sections. In each area, you’ll find a Help control key that will load for you a variety of step–by–step online classes on how to utilize a selected function or carry out a certain action. Additionally, we have generated tutorial online videos in an effort to get a better idea of the Control Panel’s interface.